Rules That Were Supposed to Help But Ended up a Big Fail

Credit: freepik

Flaws for Fortune

I worked for a place that did RMA repairs on PCs. Most of our clients were businesses like hospitals and factories. Anyway, as I was touring the workshop during my orientation, the guy taking me around took me to the QA department. Once all builds or repairs are made, they’re sent to the QA department for a final inspection before going out to the customer. The guy jokingly said, “We used to pay the QA guys bonuses for every mistake they found on a build.” I started laughing. The only problem was it wasn’t a joke. They actually paid bonuses to the QA people who found mistakes on builds. For anyone not familiar with the internal workings of a PC it could take less than 3 seconds to completely render a computer inoperable. Heck, you could loosen a connection just by inspecting it. Luckily that policy ended before I was hired. I mean, can you imagine giving someone a bonus for finding screw-ups when it would take almost no effort to make a screw-up and then claim you found it?